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Request an exchange
Enter your email and order number and we'll bring up your bikes.
Select your current bike
Pick the bike you'd like to exchange.
Choose their plan
woom
woom EXPLORE 6
Colour: Neon coral
Height140–165cm
Inside leg68–85cm
Age10.0–14.0 yrs
Average time to size up: 24 months
woom
woom EXPLORE 5
Colour: Magnetic blue
Height125–145cm
Inside leg58–72cm
Age7.0–11.0 yrs
Average time to size up: 24 months
woom
woom EXPLORE 4
Colour: Woom red
Height115–130cm
Inside leg56–71cm
Age6.0–8.0 yrs
Average time to size up: 15 months
woom
woom GO 4
Colour: Metalic blue
Height115–130cm
Inside leg51–62cm
Age6.0–8.0 yrs
Average time to size up: 15 months
woom
woom GO 3 AUTOMAGIC
Colour: Woom red
Height105–120cm
Inside leg44–54cm
Age4.0–6.0 yrs
Average time to size up: 15 months
woom
woom GO 3
Colour: Metalic turquoise
Height105–120cm
Inside leg44–54cm
Age4.0–6.0 yrs
Average time to size up: 15 months
woom
woom GO 2
Colour: Woom red
Height95–110cm
Inside leg40–47cm
Age3.0–4.5 yrs
Average time to size up: 12 months
woom
woom GO 1 PLUS
Colour: Woom red
Height95–110cm
Inside leg32–40cm
Age3.0–4.5 yrs
Average time to size up: 12 months
woom
woom GO 1
Colour: Woom red
Height82–100cm
Inside leg25–34cm
Age1.5–3.5 yrs
Average time to size up: 12 months
woom
woom WOW — Self-Balancing Bike
Colour: Soft Sprout
Height70–100cm
Inside leg-
Age0.75–3.0 yrs
Average time to size up: 12 months
One last look
This is a request, not a payment - nothing is charged today.
Delivery & return
Once confirmed, your new bike typically ships within 3-5 working days.
If exchanging early means an adjustment is due, our team will confirm the exact amount by email before anything is charged.
Request received
Thanks - we've got your exchange request. Our team will process it and confirm by email shortly.